Every Booking must be accompanied with meal plans that match the number of guests and nights booked. A 10% non-refundable deposit is required to secure a booking, final payment 40 days prior to arrival. For non-refundable rates or deals 100% prepayment is due at time of booking
A 2.9% credit card surcharge applies to all credit card transactions, NZD$25 bank fee on all international bank transactions.

All cancellations must be received in writing.

Between 0 - 40 days prior to arrival there is a 100% cancellation fee, or you may have the opportunity to rebook future dates.
Between 41 days + the non-refundable 10%  deposit paid, and you may have the opportunity to rebook future dates.
81 Days + all deposits fully refundable.

What time does the boat leave from the Marina and how frequently?

The Yasawa Flyer Ferry leaves the Mainland from Port Denarau once daily at 8.45am to make its way north through the islands, arriving at Paradise Cove Resort at 11.45am. This service is operated by Awesome Adventures but we can book this for you.

What time does the boat arrive back to the port each day?

The Yasawa Flyer departs the resort at 3pm, and arrives at the Mainland at approx. 5.45pm daily.

Are there other transport options available to the Resort?

Island Hoppers operate helicopters to and from the outer islands daily from either Nadi airport or Denarau depending on your pre and post itinerary. 

How often do the helicopters run and can you book this for us?

Helicopters are subject to a two-seat minimum,  flights are based on availability, we can assist here with your booking to co-ordinate your flights. You have the choice of booking your own private charter or taking a more economical option of a per-seat rate when they have availability. But we can confirm that this is a fantastic way to view the stunning coral reef systems that hug the Yasawa islands – so take your camera!

Paradise Cove to Blue Lagoon:

Departs 11.45am arriving at Blue Lagoon at approximately 1.15pm in time for lunch. This can be arranged for you upon check out from Paradise Cove Resort.

Dietary Requirements – I am Gluten-Free – can you cater for me?

Absolutely, we are very fortunate to have expertly trained chefs who are very familiar with different dietary needs and will personalise a menu to suit your requirements, from fresh-baked Gluten-free bread, muffins and cakes, to gluten-free pasta dishes and evening meals – you will love the selection.

I am vegetarian – am I assured of plenty of options?

Yes, we not only purchase only the freshest and best produce that we can find, but we have carefully put a team together who are committed to preparing and offering a unique and diverse range of meals for vegetarians.

What does the Meal Plan cost and what is included?

The meal plans are from NZD$179 per person per day for Adults and NZD$115 per child per day. This includes your first meal which is an a la carte lunch at BlackRock or Tapas at Donu, followed by your evening 5 course meal at Blackrock or our 9 course Omakase menu at Donu, and then of course buffet and a la carte breakfast the following morning. (Rates are subject to change)

Are snacks available in between meals?

There is a snack menu at the bar that provides in between fillers like Fruit platters, toasted sandwiches, chocolate bars, chips, ice-cream cones etc. These are charged at an extra rate onto your room account, and if you decide to bring your own snacks to get you through – we just suggest an airtight container as then you will not be inviting any unwanted visitors into your room to check out what you have!

Do any activities mean that you miss out on lunch?

No, we have carefully planned all of the activities to make sure that you are back in time for lunch or you leave shortly afterward.